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Coronavirus (COVID-19) Update #4
New in this update:
Please do not come to our facilities unless necessary.
The Town Office Building will be closed starting tomorrow, Wednesday, March 18, 2020 UNTIL FURTHER NOTICE.
There are several ways to conduct Town business without physically coming to one of our public buildings. The following bills can be paid online at https://www.bedfordnh.org/819/Online-Bill-Payment:
Additionally, the following can also be accessed online:
All required regulatory meetings (Planning Board, ZBA, etc.) and the Town Council meetings will go on as scheduled at this time. They can also be viewed in the following ways: on Channel 22 (Comcast); via live stream and on-demand from BCTV’s website https://www.bedfordnh.org/393/BCTV.
Comments regarding items on Town Council agendas can be sent to the Councilors at firstname.lastname@example.org or the Town Manager at email@example.com by 4:30 PM the day of the meeting.
The deadline for applying for elderly, disabled, blind property tax exemptions and veterans, all veterans, disabled veterans tax credits is extended from April 15 to June 1, 2020 for NEW applicants. This is done in compliance with State laws.
Anyone (especially our seniors) who have questions or concerns with completing their exemption or credit applications are recommended to call the department at 472-8104 and we will make arrangements to assist you. Please do not hesitate to call!
The office is closed to the public. Interior inspections will be temporarily suspended, however, we will be attempting to contact you via phone or email, or sending letters and/or questionnaires to be completed and mailed back to us in some cases. Exterior measurements, photos of sale properties, and properties with uncompleted building permits will continue. Hopefully we can address your issue over the phone (472-8104) or via email. Many of your questions might be able to be answered by reviewing our website where you can also find the email addresses for the staff. https://www.bedfordnh.org/149/Assessing
BUILDING & HEALTH DEPARTMENT
The Public Safety Complex is closed to the public except to conduct essential business that cannot be addressed on-line or by telephone. If you do come to the building you will see that there is a phone located in the lobby with direct connections to the Fire Department, Building & Health Department and DPW. Please use this phone to contact the appropriate department. Applications and inspections are still being completed but may be impacted as the situation develops. Please call 472-3838 to see if we can address your issue over the phone.
DPW ADMINISTRATIVE OFFICE
The Public Safety Complex is closed to the public except to conduct essential business that cannot be addressed on-line or by telephone. If you do come to the building you will see that there is a phone located in the lobby, please use this phone to contact the appropriate department. Please call 472-3070 to see if we can address your issue over the phone or to make an appointment to ensure that staff is available to meet with you. Issues can also be emailed to: firstname.lastname@example.org
DPW – HIGHWAY GARAGE
The Highway Garage is closed to the public. The Highway team continues to be ready to react to storms and is completing other work while maintaining social distances.
Our Department of Public Works Facilities Management Division has been hard at work keeping Town facilities clean and sanitary for Town employees and public visitors. Staff is following guidance from the CDC in using cleaning products formulated to fight common bacteria and viruses, including coronavirus. These proper cleaning procedures, combined with personal cough etiquette and appropriate hand washing, can reduce the spread of germs.
The Public Safety Complex is closed to the public except to conduct essential business that cannot be addressed on-line or by telephone. If you do come to the building you will see that there is a phone located in the lobby with direct connections to the Fire Department, Building & Health Department and DPW. Please use this phone to contact the appropriate department. The Bedford Fire Department is closely monitoring daily information from the CDC, State of NH DHHS, the State’s Epidemiologist, and our medical partners. We have made adjustments to our protocols to protect our first responders while still providing the best possible services to the community. You can contact the Fire Department for non-emergencies at 472-3219. The Fire Department will not be doing car seat inspections or physical fire permits until further notice. Fire permits are available on line at: https://nhdflweb.sovsportsnet.net/
PARKS & RECREATION
The office is closed to the public. The Bedford Parks & Recreation Department is will be cancelling all scheduled programs until further notice. You can contact the department by calling 472-5242 or emailing us at Recreation@Bedfordnh.org
The Public Safety Complex is closed to the public except to conduct essential business that cannot be addressed on-line or by telephone. The Public Safety Complex remains available to citizens for their safety and security. The public will have access to the outer lobby of the Public Safety Complex where a telephone is available 24/7/365 to contact Police.
The Bedford Police Department is committed to providing the best possible service to the community, while also protecting our citizens and officers. Due to the recent coronavirus outbreak, the Police Department has made changes in our operational protocols to better ensure employee and public safety, but will still be responding to all life safety and priority calls for service. Non-emergencies can still be reported by calling the Police Department at 472-5113 and may be prioritized or delayed depending on the request.
Some low priority calls for service may be handled by telephone with an officer. We will also be temporarily suspending fingerprinting for the foreseeable future.
All community policing programs including the upcoming Citizen’s Academy have been postponed until further notice. The Police Department’s drug drop box remains available 24/7/365 in the outer lobby of the station to dispose of unused and unwanted prescription drugs and medications.
BEDFORD PUBLIC LIBRARY
The Bedford Library is closed to the public until further notice.
Requested items may be picked up in the upper level lobby Monday through Friday from 9 AM – 5 PM and on Saturday from 10 AM – 3 PM. To request an item go to the Catalog Search on the Bedford library website https://www.bedfordnhlibrary.org/ or call the library 472-2300, or email: Reference@bedfordnh.org
The due date for all materials is extended to May 1 and fines suspended. Please do not return materials to the drop box until we reopen. Please see our website for remote book, magazine, music, and film options: https://bedfordnhlibrary.org/
The office is closed to the public. You can contact the department by calling 792-1315. Welfare applications and appointments will continue to be given to those who are unable to meet their basic needs. Hopefully we can address your issue over the phone or via email. Please also visit our website: https://www.bedfordnh.org/813/Welfare Job applications should be submitted online, via mail, or emailed to email@example.com.
MOTOR VEHICLE and TAX OFFICE
The Motor Vehicle and Tax Office is closed to the public.
Please see instructions below for the following payment options that are available for Bedford residents to use. As always, please do not hesitate to contact the tax office at 472-3550 and MV@BedfordNH.org with specific questions regarding motor vehicles or taxes. You can also contact other members of the Finance team at 472-9869 and Finance@BedfordNH.org .
For Motor Vehicle Renewals:
You will need your plate number, last four digits of vin number, and plate type. This information can be found on the renewal notice received in the mail. Also bear in mind that online motor vehicle renewals cost $0.40 for echecks and credit card payments are subject to a 2.95% convenience fee with a $1.95 minimum. If you renew online, registrations will be mailed to the address we mailed your renewal notice to.
Town of Bedford
Att: Tax Office
24 North Amherst Road
Bedford, NH 03110
Please use an envelope and include your plate number on your check memo line so we can determine what you are intending to pay.
There is no ability to process NEW motor vehicle registrations online but the State has approved an extension until April 30, 2020 in concern for the health and well-being of employees, customers, and our community.
For Property Taxes:
Town of Bedford
Att: Tax Office
24 North Amherst Road
Bedford, NH 03110
Please include your bill number on your check.
Delinquency notices mailed on March 2nd include your property ID (parcel) and bill number. We recommend searching by parcel number with hyphen and 2019 tax year only. Leave all other fields blank. https://bedfordnh.munisselfservice.com/citizens/RealEstate/Default.aspx?mode=new
The office is closed to the public. You can contact the department by calling 472-5243 or emailing us at firstname.lastname@example.org Hopefully we can address your issue over the phone or via email.
Comments for items appearing on a Planning Board, Zoning Board, Conservation Commission, or Historic District Commission agenda can be made to the Planning Department at email@example.com prior to 4:30 PM the day of the meeting and they will be provided to the board. All required regulatory meetings (Planning Board, ZBA, etc.) will go on as scheduled at this time. They can also be viewed in the following ways: on Channel 22 (Comcast); via live stream and on-demand from BCTV’s website https://www.bedfordnh.org/393/BCTV. We are working on plans to allow the public to interact with these meetings electronically.
The office is closed to the public. You can contact the office by calling 472-3550 or emailing us at firstname.lastname@example.org. Hopefully we can address your issue over the phone or via email and we encourage you first look on the Town website for your information www.bedfornh.org .
At this time, the Transfer Station remains open with regular hours and we encourage everyone to maintain social distances and to be patient with each other. Volunteer Clean-Up Efforts: In support of the volunteer community roadside clean-up efforts that are appearing on social media and that were requested at the Budgetary Town Meeting starting tomorrow Wednesday, March 17, 2020 we will supply trash bags at the Transfer Station outside of the municipal solid waste building in support of your efforts. This is a great way to show community spirit and to get out of the house while also maintaining social distances and we thank the community for wanting to take this on. Please be safe along the road and where gloves and reflective or bright colored clothing. We will also attempt to pick up the bags if you make PRIOR arrangements with our team by emailing us at email@example.com in advance of your clean-up event, but we would prefer if you disposed of the materials yourself at the Transfer Station if possible.